About us

A small home with a big heart

The Haven is a residential care home for up to 28 adults in Llanelli, Carmarthenshire. We offer permanent and respite care for older people, including those living with dementia and a wide range of other needs.

A carer chats with a resident

Our story

Care that feels like home

Tucked into a quiet residential corner just off the High Street, The Haven was created to be exactly what its name suggests — a calm, welcoming sanctuary where every resident feels known, valued and safe.

We deliberately stay small. With 28 places, our team gets to know each resident as a whole person — their story, their preferences, the songs they love and the way they take their tea.

Who we support

Adults with a wide range of needs (without nursing)

Older people
Dementia
Mental health conditions
Physical disability
Visual or hearing impairment
Eating disorders
Alcohol & drug misuse
Parkinson's
Stroke
Palliative & end of life care
COPD
Bariatric care
Acquired brain injury
Day care

Leadership

Led with warmth and experience

Michelle

Manager · Person in charge

Michelle leads the team day-to-day, ensuring our care is consistent, personal and safe. Families are always welcome to speak with her directly.

Our provider

TL Care Homes Limited Liability Partnership

The Haven is operated by TL Care Homes LLP and regulated by Care Inspectorate Wales (CIW).

Communal lounge